Terms of Service

At The UltiMutt Inn & Pet Resort, we know that you have many choices when selecting a facility for your pet. We take great pride in the amount of training our staff goes through. We are more than just "dog lovers.” Our staff is highly trained in understanding animal behavior, managing play and social groups, recognizing medical issues in pets, how to administer medicines, excellent customer service and so much more. Our clients, both human and pet, have come to trust our standards of care and engagement while they are guests of our facility!

Vaccinations

All pets that attend Day Care, Boarding, or any other function held at UltiMutt Inn & Pet Resort are required to have the following vaccinations.

  • Rabies
  • Distemper (DHPP / DA2PP)
  • Bordetella

Any dog arriving in our facility must be fully vaccinated / titered and in good health. It is the owner's responsibility to provide us with a copy of the most recent, updated vaccine report from their Veterinarian.

Vaccinations can be uploaded to the online pet profile or emailed to us at info@ultimuttinn.com.

Healthy Dogs

We do everything within our power to make sure your pet is healthy and well cared for while he/she is staying with us. For this to happen, we need your help. For the health of ALL of our boarding guests, please make sure your pet is healthy and in good shape prior to boarding. Be very aware of behavior and/or symptoms your pet may be showing such as:

  • A cough of ANY kind
  • ANY eye discharge
  • Diarrhea
  • Vomiting
  • Unexplained weight loss
  • Unexplained lethargy (tiredness)

By being aware of these things, you can help to prevent illnesses from entering our facility and making the overall experience of your pet's stay with us more enjoyable. A dog that may be feeling ill can become greatly compromised when boarding.

Terms Of Services

By leaving/bringing your dog to The UltiMutt Inn & Pet Resort for any of our services, you are agreeing to our Terms of Service. It is important that you read this agreement as it will contain important information that you'll need to know.

All dogs entering the facility WILL BE required to have all vaccinations or be titered. Dogs need to be up-to-date on Rabies, DHAPP and Kennel Cough. It is the Dog Owner's responsibility to ensure that we have these on file. Any willful misrepresentation of vaccine coverage will be grounds for immediate removal from our facility.

The UltiMutt Inn & Pet Resort reserves the right to immediately change your dog's type of boarding/ daycare if we believe it is necessary to protect the health and wellbeing of your pet, other pets, or a staff member.

All animals must be on a flea/tick preventative upon entering the facility. If the dog is found to have fleas, he/she will be treated at the Dog Owner's expense.

We strongly encourage Dog Owners to bring food that the pet is currently on. This will prevent a change in diet and the possible upset stomach and digestive system fallout that is common when switching foods. In the event the owner has not provided an ample amount of food, The UltiMutt Inn & Pet Resort will provide house food.  There will be no additional cost for owner provided per-portioned and individually packed kibble meals (in Ziploc baggies). There will be a per meal bagging fee for owner provided bulk kibble.

Dog Owner understands the risks involved with communal boarding of dogs. Boarding and daycare dogs play in the yard and inside with other dogs. Although The UltiMutt Inn & Pet Resort will offer utmost care, the unpredictable nature of dogs can sometimes lead to injuries.

Dog Owner understands that The UltiMutt Inn & Pet Resort's liability, of any circumstance related to the dog, will not exceed the current value of a pet of the same breed as the one in our care. The UltiMutt Inn & Pet Resort will do everything possible to ensure a safe environment for every dog while staying with here.

Should your dog require medical attention, Dog Owner will be notified and the dog will be treated at the Dog Owner's discretion. If an emergency should arise, then The UltiMutt Inn & Pet Resort will take immediate steps to have the dog treated. By leaving your pet here, you authorize The UltiMutt Inn & Pet Resort to admit your pet on your behalf to a Vet chosen by Ul Staff. All expenses related to the dog will be the responsibility of the Dog Owner.

Boarding charges are incurred on a per night basis.  Boarding visits longer than one month will require payment in advance OR a valid credit card to be on file in our system for purposes of charging payment in full at the end of each month.

We require a valid credit or debit card be on file for each client account. Clients have the option to pay via credit / debit card on file, cash or check at pickup. The UltiMutt Inn & Pet Resort will run the card on file for any accounts not paid within 7 days of pickup and any owed charges.

All boarding reservations must be secured with a valid credit card. Your credit card only guarantees the reservation. All peak season cancellations must be made through our reservation system at least 7 days prior to the booked arrival date in order to avoid a charge of 50% of the entire booked reservation. 

Please note that we do have peak season rates.  During these peak seasons, we are at max occupancy and additional staffing is required to safely manage the increased amount of pets staying with us.


Boarding reservations falling over specific peak dates MUST be paid in full, even if you pick up your dog(s) earlier than it was planned (Early Return) or you drop off your dog(s) later than the original drop off date (Delayed Drop Off). The following dates also have a four night minimum, regardless of actual pick up or drop off day.

No-show boarding reservations over peak season dates will result in 100% of fees paid for full reservation.

The UltiMutt Inn & Pet Resort is not responsible for weather conditions, personal emergencies or schedule changes.

If paying by credit or debit card, please note that there is a 5% service charge.



For the safety of our guests, please follow the following lobby rules.

  • ALL dogs MUST be on a short leash AT ALL TIMES. Retractable leashes are NOT permitted in the lobby.If you do not have a leash, you are welcome to borrow one of ours.
  • Only one dog in the lobby at a time. Please wait until the coast is clear.
  • Please be courteous of other clients in the parking lot and wait for your turn for drop-offs and pick-ups.
  • If we are not in the lobby when you arrive, please be patient. We are assisting other guests and will be right up to assist you.
  • Please hand off your leashed dog to our handlers. Do NOT drop the leash.
  • Please potty your dog BEFORE entering the building.
  • Please close all doors and gates securely behind you on your way in and out.

 

We provide thick, luxurious bedding, so it not necessary to bring any from home. We are not responsible for chewed up personal belongings.

By Leaving Your Pet With The UltiMutt Inn & Pet Resort

  1. You indicate your agreement with all of the terms stated herein.
  2. You acknowledge the risks of communal boarding. Dogs playing together in playgroups can sometimes result in injuries or spreading of such illnesses as Canine Cough (Kennel Cough) or other spreadable illnesses.
  3. You authorize The UltiMutt Inn & Pet Resort to obtain medical and vaccination records for your pet from the Veterinarian listed and you hereby authorize your Vet to provide these records to UI.
  4. You release, indemnify and hold The UltiMutt Inn & Pet Resort harmless from any and all manner of damages, claims, losses, liabilities, costs or expenses, causes of action or suits, whatsoever in law or equity (including, without limitation, attorney's fees and related costs) arising out of or related to the services provided by UI, except which may arise from the sole gross negligence or intentional and willful misconduct of UI, including, without limitation: (1) any inaccuracy in any statement made by yourself or information provided by you to UI (2) your dog, including but not limited to destruction of property, dog bites and transmission of disease, and (3) any action by yourself which is in breach of the terms and conditions of this agreement.
  5. This agreement covers the current relationship between The UltiMutt Inn & Pet Resort and yourself. Each time you bring your pet to The UltiMutt Inn & Pet Resort, you affirm the terms of the agreement and the truthfulness and accuracy of all statements you make in the agreement.